Welcome back to Inside UKLASH, our blog series where we go behind the scenes to spotlight the brilliant people powering everything we do. From beauty innovation to customer care and everything in between, these are the real faces and stories that make UKLASH what it is.

This time, we’re stepping into the world of numbers, planning, and yes, budgeting, with Caroline, our incredible Head of Finance. While spreadsheets might not sound as glamorous as serums, Caroline is the backbone of the business who keeps the cash flowing, the budgets balanced, and makes sure UKLASH’s finances are as healthy as our community’s lashes.

From clever Christmas budgeting hacks to the financial rules she swears by, Caroline is opening up about the habits, lessons, and even beauty splurges that keep her balanced. Whether you’re looking to get a handle on your personal finances, want to gift thoughtfully without breaking the bank, or just need that little nudge to start saving, Caroline’s wisdom is as practical as it is empowering.

At UKLASH, we live by the motto Never Stop Growing, and Caroline shows us that applies not just to beauty, but to building confidence with your personal finances as well.

So grab a cup of tea, maybe your favourite sheet mask, and let’s dive into Caroline’s world of finance, growth, and festive-ready money tips.

1. What first inspired you to get into finance, and how do you apply those principles in your personal life?

I actually wanted to be a doctor or paramedic, but London’s bright lights won me over. My first job at 18 was processing VAT returns, and that’s when I realised how much I enjoyed the logic, order, and structure that come with finance. There’s something incredibly satisfying about how everything has its place - plus, numbers don’t lie!
I like to stay organised, plan ahead, and keep things running smoothly, both at work and in my personal life. Finance taught me that when you stay structured and level-headed, you can avoid unnecessary chaos and keep the drama to a minimum.

2. How do you personally track your spending? Do you use apps, spreadsheets, or something else?

A spreadsheet (of course) and my Monzo app. I like to know where my money’s going before it sneaks off without telling me. My spreadsheet gives me structure, and Monzo keeps me accountable in real time. It’s the perfect duo for staying on top of things.

3. What’s one beauty or self-care item you’d never cut from your budget, no matter what?

My go-to has to be my original Eyelash Serum. It’s so quick and easy to apply and helps me feel put together, so I can focus on making sure everything else runs smoothly.

4. The festive season can be expensive; what’s your number one tip for budgeting at Christmas?

Start early, make a list, and stick to it. The festive season can get pricey fast, so a bit of planning goes a long way. With a teen boy and a pre-teen girl, trust me, organisation isn’t optional, it’s essential! I like to spread out the spending over a few months and keep track of everything, so there are no nasty surprises come December. A little structure helps keep the magic of Christmas alive without the financial hangover afterwards.

5. If someone feels overwhelmed by money management, where’s the best place to start?

Track your spending for just one month. No judgement, just awareness. It’s the simplest and most eye-opening place to start. 

6. What’s one simple budgeting rule you think everyone should live by?

Pay yourself first. Savings are non-negotiable. It’s so easy to put money aside only if there’s something left at the end of the month, but that rarely happens. Treat your savings like a bill you must pay, not an optional extra. Even if it’s a small amount, building that habit creates security and peace of mind over time. Future you will always thank present you for making it a priority.

7. What’s one financial mistake you’ve made that taught you a valuable lesson?

Getting a credit card at 18 and using it for “everyday luxuries.” At the time, it felt like freedom, until the bills started rolling in. I learned very quickly that buy now, cry later isn’t a strategy! That experience taught me the value of spending within my means and respecting credit for what it really is, which is borrowed money, not extra income. It was a painful but priceless lesson that shaped how I handle money to this day.

8. How can people enjoy giving gifts without overspending?

Be creative.  Handwritten notes, framed photos, or home-baked treats beat another candle set any day.

9. What’s the best low-cost but meaningful gift you’ve ever given or received?

Breakfast in bed and a homemade Mother’s Day card. Burnt toast, messy tray = priceless.

10. What’s your strategy for avoiding impulse purchases during holiday sales?

I keep a wish list. If I still want something by the time sale season rolls around, then it’s probably worth it. But if I’ve completely forgotten about it, that’s a clear sign it wasn’t. It’s a simple trick that helps me avoid impulse buys and make more mindful choices.

11. What’s your favourite small swap that saves money daily?

Skip the cinema and wait for streaming. No crowds, no £7 popcorn, and pyjamas are encouraged.

12. Do you start saving for big seasonal events months in advance?

Yes, already saving for my husband’s 50th. A MotoGP trip to Monza isn’t cheap… but neither is marriage.

13. What’s your ultimate tip for making money work for you instead of the other way around?

Set direct debits for payday. If the money’s gone before you even see it, you can’t spend it. Automating your savings and bills takes the effort (and temptation) out of the equation. It’s one of the easiest ways to make your money work for you, rather than constantly feeling like you’re chasing it. 

14. What’s one thing you’ve learnt from your time managing finances at UKLASH?

In finance, you have to love the industry you’re working in, otherwise it’s just numbers (boring).  At UKLASH, those numbers fuel creativity, growth, and great lashes.

15. What are your three golden rules for everyday money management?

1. Know what’s coming in and going out.
2. Have a plan (but leave room for wine).
3. Save something, even a little. Consistency beats perfection.
   

With equal parts practicality, humour, and heart, Caroline reminds us that financial wellbeing is just another form of self-care. Whether it’s planning ahead for Christmas, saving for something special, or finding joy in small, thoughtful choices, her advice shows that it’s all about balance.

So next time you open your banking app or tweak that budget spreadsheet, take a page from Caroline’s book. Stay organised, plan ahead, and always leave room for a little joy (and maybe a new lash serum).